On Monday we started our
first day at CNR Mall. Rick and I had plans to meet one of the head
translators at the hotel in the morning so she could accompany us to CNR for
our first day and so we could meet our driver for the duration for the
month. We ended up running into Adam and Abbe, who are from QVC US and are
here on a year-long assignment, and they helped us find our driver--no
translator to be found!
We arrive and CNR, the
driver let's us out, and I begin to start asking him in
English if he will pick us up there tonight, but obviously he doesn't
understand a word that I'm saying. I point to my watch and he takes
out his phone and brings up an email in Chinese and the only thing I can
make out is 18:15--our pick-up time--booya. So I nod my head in excitement, point
at him, then point at myself and Rick, and then point
at the ground--apparently that means "please meet us here for
pick-up". We had literally been there for 18 hours and the language
barrier was already apparent.
Since our translator
didn't meet us, we have zero idea about where we're supposed to go. We decided
to walk through the first floor and see a security guard behind a glass
door--looks promising. He buzzes us in, we approach his table and he hands
me a clipboard with a paper all in Chinese. I look at him and Rick and
just start laughing--I start to motion to him tying to let him know I have no
idea what the paper says. He points to it and gives me a pen--hilarious. I
bring up an email on my phone and I point to the translator's name and motion
that I'm talking on a telephone, I point to him and then to the number on my
phone--motioning like, "you call this person for me." He gets up, and
walks into a room and then about 3-4 people come out and girl who speaks
pretty good English asks us if we're on-air guests. Rick and I are cracking up
and we're like, No! No! Not on-air guests--here from QVC United States! I
show the girl my phone and the translator's number and ask if she can call
her for me because we don't know where to go. She takes us in their version of
a green room, which consisted of a couch and a table and a man sleeping, and
then our translator comes to get us.
Language barrier: 2
Lauren and Rick: 0
Seriously, no one better
challenge me to a game of charades when I get home.
Once we found out where we
were going, the CNR Mall team gave us such a warm welcome! We were given
a tour of every floor and met with various people in each
department. Rick and I met our translators Nicky and Glenda and found
out where we will be sitting for the month. We met with team members
in the morning and several team members took us out for lunch at a local
restaurant. This was my first time experiencing a lazy susan at
a meal--basically all the food goes onto the lazy susan and then you spin it
around any time you want to get more food. I am pretty decent at using
chopsticks, but of course the first thing they bring out is a tofu dish. I'm
thinking to myself, are you effing kidding me? How am I going to grab tofu with
my chopsticks and then not manage to drop it when putting it on my plate?!
Luckily I made it, but just barely. I think they did it on purpose to test our
skills! So once the tofu comes out, the dishes start coming out one after
another and the lazy susan is packed. Everything was really good and the team
was excited to see us try everything they ordered for us.
We arrived back at the
office around 1:30 and then had more meetings scheduled for the
afternoon. This is where my jetlag starts to kick in. When I was in New Zealand
my jetlagged kicked in at a café and I got dizzy, went back to my hostel
and slept for 12 hours straight. When I woke up, my bunk mate in the room, was
like, oh great, you're not dead! So as you can imagine--this is the
same 12 hour time difference and I am started to get all kinds of
delirious. We were sitting in a meeting and the fog on my brain just started to
set in--I kept trying to take notes and drink water. We had our last
meeting of the day and I became borderline narcoleptic. I think my
translator Nicky was mortified. I went back to look at my notes the next day
and it was all gibberish. I think they all understood since we had just arrived
the afternoon, but it was still very embarrassing to say the least. The jetlag
gods caught up with Rick the following day, so I didn't feel as bad!
So a quick snapshot of hat
our day looks like...
7:45am: Rick and
I meet in the lobby to get a ride from our driver Mr. Liu
8:45/8:50am: Arrive at
CNRMall
9-12pm: we
have a typical work day like meetings and email, etc. One thing we need to plan
for every day is having our documents translated prior to any meetings that we
have with the teams. This helps our translators (Nicky and Glenda) help
communicate to the teams better so they don't have to think on the spot (but
they do and they're quite amazing at their jobs!)
12-1pm: Everyone
in the building takes lunch--everyone! It's a mass exodus to the convenience
store and the break rooms, some people bring lunch and eat at their desks.
Other people have pillows at their desks and they sleep for an hour
(seriously). There is this one guy that has a pillow that looks like a
watermelon and every day when we come back from lunch, he is just taking a
snooze. I am in love with this concept.
1-6pm: More work and meetings,
etc. I asked why everyone works until 6pmand was told that the shuttles
that everyone takes to and from work every day arrive at 6pm, so they have
the work day go this long so everyone can get the shuttle home.

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